Quanta Labs messaging program
SMS notification opt-in
This page documents how Quanta Labs business customers choose to receive operational text-message notifications.
How customers opt in
- A customer signs in to their Quanta Labs account.
- In SMS notification settings, the customer enters the mobile number that should receive operational alerts.
- The customer actively checks the optional consent box shown below. It is unchecked by default.
- Quanta Labs records the account, phone number, consent time, and authenticated user when the settings are saved.
Consent presented in notification settings
I agree to receive recurring transactional SMS messages from Quanta Labs about new customer inquiries, missed calls, and service updates. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.
The checkbox is displayed unchecked and must be selected before SMS notifications can be enabled.
Program details
- Message purpose
- Transactional alerts about customer inquiries, missed calls, and service activity for the recipient's Quanta Labs account.
- Frequency
- Message frequency varies with customer activity.
- Opt out
- Reply STOP to any message. Quanta Labs stops further messages to that number unless the customer later opts in again.
- Help
- Reply HELP or email privacy@quantalabs.dev. Message and data rates may apply.